Every Project Backed in Writing. No Exceptions.
Our mission is your satisfaction. We identify your needs, present clear solutions, get your approval, and deliver exactly what we agreed to — or we make it right at our cost.
Our Commitment to You
A guarantee is only as good as the process behind it. Here's how we approach every project to make sure we earn it.
1. Understand Your Needs
We start by listening. We take the time to identify your needs, your expectations, and the outcome you're looking for — before we propose anything.
2. Present Clear Solutions
We present options that meet your needs with full transparency — scope, materials, pricing, and timeline. No pressure, no ambiguity, no hidden terms.
3. Get Your Approval
Nothing starts until you've reviewed and approved the full scope. The written warranty begins at this point — you know exactly what you're getting and what we're committing to.
4. Deliver What We Promised
We complete the agreed scope on time, on budget, and to the standard we committed to. Every job is documented with photos and materials records.
5. Stand Behind Our Work
If something doesn't meet the agreed-upon standard, we take corrective action at our cost — within the warranty period and, where applicable, beyond it.
6. Keep a Complete Record
You receive a full electronic record of every project: photos, materials used, scope completed, and warranty terms — yours to keep for insurance, resale, or future reference.
Warranty Coverage by Service Type
Our written warranty terms vary by project type. Here's exactly what's covered and for how long.
Handyman Services
Repairs, installations, carpentry, painting, exterior, and odd jobs.
- 1-year base workmanship warranty on all handyman services
- Parts and equipment covered by manufacturer’s warranty (typically 1 year), transferred to you where allowed
- Warranty scope and duration specified in writing before work begins
- Warranty range: 30 days to 3 years depending on scope and materials
Remodeling Projects
Kitchen, bathroom, flooring, painting, wall removal, and custom builds.
- 1-year base workmanship warranty on all remodeling projects
- Extended coverage up to 3 years available — options presented before work begins
- Equipment and parts follow manufacturer’s warranty terms (typically 1 year)
- All warranty terms specified in writing with full project documentation provided
Beyond the Warranty Period
Quality issues almost always surface quickly — within the warranty period. But our commitment to doing right by our customers doesn't expire on a calendar date.
“If the quality of our workmanship is not consistent with our agreed-upon solution, we will take corrective actions at our cost — even after the warranty period expires.”
This is not a legal obligation — it’s a commitment we make because we believe it’s the right way to operate. We stand behind our work because we are proud of it.
Written Every Time
Every warranty is documented in writing before work begins — no verbal promises, no vague commitments.
No Cost to You
Warranty work is completed at our cost. You don't pay for our mistakes — ever.
Backed by Insurance
A $1 million commercial liability policy backs every project. You are protected even in worst-case scenarios.
Documented Record
Full photo and materials documentation of every project — your permanent record for insurance, resale, and warranty claims.
Manufacturer Warranty Passed Through
Where allowed, manufacturer warranties on parts and equipment are transferred directly to you at no additional cost.
34 DFW Communities
Same warranty terms and accountability across all 34 communities we serve — no exceptions based on location.
Ready to Get Started?
Tell us what you need. We'll confirm your appointment promptly.
Have a few small things on your list? We're happy to tackle them all in one visit.
Work backed in writing. Call 817-944-4990 or request service online.
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